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In accordance with the provisions of art. 13 of Regulation (EU) 2016/679, Whisper of the Spirits with registered office in Via dei Velini, 225 - 62100 Macerata (MC), Data Controller, informs that the processing of personal data, including the e-mail address, other addresses or personal identifiers provided by filling in the forms on its website, payment details (including credit card information), comments, feedback, product reviews, purchase history, recommendations and personal profile, will be carried out for the purposes and under the conditions set out below.


Nature of the data processed and purpose of the processing

Whisper of the Spirits will acquire and process only personal and possibly fiscal data; in no case will it process definable data, pursuant to art. 9 of Regulation 679, as "particular".

The personal data provided to Il Sussurro degli Spiriti will be processed by it for the pursuit of the following purposes:

a) to follow up on the specific requests communicated to Whisper of the Spirits through its website. To provide and manage the Services, to provide ongoing assistance and technical support to our users.

b) to subscribe to the newsletter and the consequent receipt of various information communications concerning the sector in which Whisper of the Spirits operates. For communications of a commercial, advertising and illustrative nature of the products and services of the same company, to be able to contact our visitors and users with general or personalized service notices and promotional messages. (1)

c) to create aggregate statistical data and other aggregate and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

d) to comply with applicable laws and regulations.


Necessity of providing data

The provision of data is necessary in order to allow us to execute the user's requests. Instead, it is optional for the promotional and marketing activities referred to in letters b) and c). Any refusal to provide, in whole or in part, the personal data in question could make it impossible to respond to the request of the interested party, and would prevent, in any case, the carrying out of promotional and marketing activities.


Methods of data processing

The data are organized in paper archives and in electronic databases; the processing of the same takes place through the use of manual, IT, telematic tools and procedures suitable for guaranteeing their security and confidentiality, in compliance with the security measures deemed adequate by virtue of the principles of the GDPR (Article 32). Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services. Data can be stored via data storage, databases and general applications. The data is stored by them on secure servers, protected by firewalls. All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its suppliers.


Scope of knowledge of the data

The data may be known by the staff of Whisper of the Spirits and in particular, the staff will be aware of the data (e.g. commercial, administrative area, etc.).


Communication and dissemination of data

The data may be communicated by Whisper of the Spirits to external parties, including:

- banking institutions, in particular for the management of payments;

- freight forwarders, traco and door-to-door delivery services (runners or raiders) and post offices for sending or receiving goods and / or for subscriptions to couriers;

- various professionals, including professionals from law firms, for the protection of rights arising from contractual relationships;

- external marketing management companies, appointed by the company;

In no case will the data be disseminated.


We may contact you to inform you about your account, to resolve problems relating to your account, to resolve a dispute, to make an appointment, to collect commissions or sums due, to probe your opinions through surveys or questionnaires, to send updates on our company, or as otherwise necessary we may contact you to enforce our User Agreement, applicable national laws and any agreements we may have with you. To this end, we may contact you by email, telephone, text message and regular mail.


Data controller and manager

The data controller is Whisper of the Spirits with registered office in Via dei Velini, 225 - 62100 Macerata (MC)


Exercise of the rights referred to in Articles 15-22 of the 2016/679 EU Regulation.

At any time, you can exercise the rights referred to in art. 15 and ss. of EU Regulation 679/2016 including those of obtaining from the owner access to personal data and the correction or cancellation of the same or the limitation of the processing that concerns you, or to oppose, for legitimate reasons, their treatment, in addition to right to data portability, by sending an e-mail to

If you find a violation of your rights, you can contact the competent supervisory authority pursuant to art. 77 of EU Regulation 679/2016.


Having acquired the information provided by Whisper of the Spirits with registered office in Via dei Velini, 225 - 62100 Macerata (MC) pursuant to article 13 of the GDPR, the user - declaring to be of age or to be at least 16 years old - lends the own consent for the insertion of personal data in the electronic archive for the purposes of the newsletter, marketing, commercial and advertising communications of their products or services and the consequent processing of their personal data for the related purposes.

The user who wishes his data not to be processed is requested to contact us at the email address


We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you know what information we collect, how we use it and under what circumstances we use and / or disclose it.



(1) The data entered by the interested party on the website of the data controller can be used for sending advertising or direct sales material or for carrying out market research or commercial communication through the use of the telephone. and paper mail only to those who have not exercised the right of opposition by registering in the Public Register of Oppositions, unless the interested party has given explicit consent to that effect.




What are cookies

The website uses cookies. As clarified by the Privacy Guarantor in the FAQ of December 2012, available on, cookies are "small text files" - made up of letters and numbers - "that the sites visited by the user send to his terminal (usually to browser), where they are stored before being re-transmitted to the same sites at the next visit by the same user ". Cookies are used to streamline the analysis of web traffic or to signal when a specific site or part of it is visited, to distinguish visitors from each other in order to provide personalized content, and help administrators to improve the site and the browsing experience of the users themselves.

Through cookies we cannot access other information stored on your device, even if this is where the cookies are downloaded. Cookies cannot load codes of any kind, carry viruses or malware and are not harmful to the user's terminal.

Below you can find all the information on the cookies installed through this site, and the necessary information on how to manage your preferences in this regard.


Consent of the user

When connecting for the first time to any page of , the user will see a brief information on the use of cookies. By closing this information using the appropriate button or clicking outside the banner that contains it and continuing to browse, the user consents to our use of cookies, in the manner described in this Cookie Policy.


The site remembers the choice made by the user, therefore the brief information will not be repeated in subsequent connections from the same device. However, the user always has the possibility to revoke the consent already expressed in whole or in part.


Cookies can be completely disabled by the browser using the appropriate function provided in most navigation programs.


It is good to know, however, that by disabling cookies some of the functions of may not be usable.


Below are the links to the information of the main browsers for more information on disabling cookies: Chrome , Firefox , Internet Explorer , Safari , Edge , IEMobile.


To disable third-party performance and profiling cookies individually, see the section " THIRD-PARTY COOKIES, OR ISSUED BY SITES DIFFERENT THAN ".


With reference to profiling cookies aimed at offering you personalized advertising, we inform you that, if you exercise the opt-out, you will continue to receive generic advertising in any case.

To exercise the opt-out and disable personalized advertisements by changing the settings of your mobile devices, follow the instructions below:



on your device, open the "Google Settings" app

scroll down and select "Google"

select "Ads"

select "Disable interest-based ads" or "Disable ad personalization"



IOS devices use Apple's Advertising Identifier. For more information on how to limit ad tracking with this identifier, visit the “Settings on your device” app or visit .


If you encounter technical problems related to the provision of consent, please contact us through the appropriate channels provided by this site to allow us to assist you.


What types of cookies do we use

The use of cookies by the owner of this site, Whisper of the Spirits with registered office in Via dei Velini, 225 - 62100 Macerata (MC), is part of its Privacy Policy.


To allow the use of our site and the provision of our services, we make use of both so-called persistent cookies (i.e. cookies that remain in memory until they are manually deleted by the user or for which a planned removal is planned for a long time. term) and so-called session cookies, which are not stored permanently on the visitor's computer and disappear when the browser is closed.


We use cookies of different types - with specific functions - which we can classify as follows:








Technical / session

Technical / navigation

(User consent is not required to release this type of cookie)


They are essential for the proper functioning of our site and allow the user to navigate and view the contents. Their eventual deactivation would lead to malfunctions of the site.


Generally, cookies of this type are necessary, for example, to keep a browsing session open or to allow the user to access any restricted areas. Or again, they can temporarily remember the texts entered during the compilation of a form, when you return to a previous page during the same session.


Technical / functional

(User consent is not required to release this type of cookie)


They allow the user to make the most of the peculiarities of the site and to enjoy a more comfortable navigation. The site works ideally if these cookies are enabled; however, you can decide not to allow its activation on your device.


In general, for example, cookies of this type remember in which language the user prefers to view our contents or remember (for a limited period) the items in the virtual cart in the event that the session is closed before having completed the purchase.


Technicians / consent

(User consent is not required to release this type of cookie)


This cookie keeps track of the consent given by the user to the use of cookies on this site, so as not to repeat - in subsequent visits - the brief information on cookies and the request to give consent.







Statistics / analytics

(The user's consent is required to release this type of cookie)

They are used to collect information on how users navigate our site. This information is analyzed in aggregate form for statistical purposes only.


They are not necessary, but they are of great help for us to allow us to improve our content and our services based on the indications we obtain from the analysis of the statistics.


Profiling / advertising

(The user's consent is required to release this type of cookie)


They are used to present content, including advertising, that is more suitable for you.

They can also be used, for example, to limit the number of times an advertising content is proposed or to help us evaluate the effectiveness of our advertising campaigns or advertising campaigns on our websites.


They are not necessary, but they allow us to offer you content that is closer to your interests.


Third party cookies


By browsing this site you will receive both cookies from Il Sussurro degli Spiriti and cookies from third-party sites, which may set cookies on your device on our behalf in order to provide the services they are providing.

Third-party cookies allow us to obtain more complete surveys of users' browsing habits. We use these cookies, for example, to collect information for advertising and content personalization purposes, as well as to compile statistics on the use of our site and to evaluate your interest in our specific content or services. More detailed information on these cookies is available in the following paragraphs in this document and on the respective websites of the third parties in question.


Statistics cookies (from third parties) uses Google Analytics, a web traffic analysis service provided by Google, Inc., 1600 Amphitheater Parkway - Mountain View - CA94043 USA, which uses cookies to collect and analyze aggregate information relating to the navigation of users. Neither TELEMAR SPA nor Google associate your IP address with other data in their possession to identify you directly.


The information collected is processed by Google Analytics systems in order to produce reports for the administrators of , who use them to verify the correct functioning of the services and possibly the satisfaction rate of the proposed contents.


To disable statistical cookies thus preventing Google Analytics from collecting data on your navigation, you can download the specific component for deactivating Google Analytics which you can find here:


Our web pages may contain plug-ins of the most popular social networks (ae Facebook, Twitter, Linkedin) managed by the third parties involved.

Such plug-ins could, for example, correspond to the "Like" buttons on Facebook or "Retweet" on Twitter. If you access one of our web pages, equipped with a similar plug-in, the internet browser connects directly to the third-party servers and the plug-in is displayed on the screen thanks to the connection with the browser. The plug-in could communicate to third-party servers which pages the user has visited.


If a social network user visits our web pages while logged into their account, this information may be associated with the account. Even if you use the functions of the plug-in (for example, by clicking on the “Like” button), the information will be associated with the account.

If he does not agree with the installation of cookies, the user must configure the browser to disable the reception of cookies or not to use this site. However, by disabling cookies, the site or some of its functions may not work properly.

To change the way cookies are used, to block their reception or to delete the cookies on your terminal, simply enter the settings of your browser.

Most browsers provide the ability to accept or reject all cookies or accept only some (for example from specific sites).

Although through similar steps, the cookie configuration method varies for each browser. For details on the procedure to follow, the user can visit the website or consult the 'Help' section of their browser.


For more information on cookies and to manage your preferences on third-party cookies, please visit

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